#Lumin trial android
#Lumin trial software
#Lumin trial trial
#Lumin trial professional
#Lumin trial download

Personal phone number for the Lumin screen allowing inbound and outbound calls Personal calendar including events and booking RSVP

#Lumin trial android

Pocket Concierge App (free on Apple & Android devices)Įntertainment with radio, podcasts, games and Lumin TV If Blocks Global Pty Ltd determine the data use is excessive, we reserve the right to notify a customer and if required, charge for additional data a retrospectively.īlocks Global Pty Ltd is a registered company in Australia and is the owner of the Lumin product and business. To make it easier for customers, Blocks Global Pty Ltd doesn’t charge for data use, within reason. Where the hardware is not considered to have normal wear and tear, a quote will be prepared for repair or replacement. Where possible, it is recommended that the screen is returned in its original packaging to ensure safe handling.īlocks Global Pty Ltd will determine if the screen has nomal wear and tear and proceed accordingly. If the screen is deemed by us to be a genuine warranty claim, we will courier a new one to your chosen address. For warranty claims, the screen must be returned at the customers expense for assessment by us. The Lumin screen and other hardware comes with a one (1) year warranty covering ‘normal use’ as determined by us (Blocks Global Pty Ltd). What is the warranty and how does it work? Simply email and arrange a time for our team to call you back. Call us anytime during Melbourne business hours (9am to 5pm - Monday to Friday) and we’d be happy to assist. Our customer happiness team are standing by to support you. If you don’t have one, or would prefer the extra reliability of a 4G connection, we can supply this at an additional cost.

#Lumin trial download

We remotely manage all upgrades to the screen, so there are zero tech headaches for you! Family and friends who’d like to communicate with your Lumin screen simply download the App to their phone. Your Lumin screen is delivered customised, set up and ready to go. The cost of returning it to us is your responsibility. What if I want to return the Lumin screen? If you have rented the screen for more than 36 months, you are still required to return the screen if you canel your Lumin service, however you will not be required to pay anything even if the screen is damaged. If you have rented the screen for less than 36 months, if the screen is returned with damage not considered fair wear and tear, you may be liable for a fee.

Yes, if you rent the screen and cancel your Lumin service, you are required to return the screen to us. If I rent the screen and cancel, do I need to return it? If you instead select one of our rental plans and do not pay for the screen upfront, then we (Blocks Global Pty Ltd) own the screen. If you purchase the Lumin screen upfront and then pay the monthly fee, you own the screen outright. Note: it is suggested the screen be returned in the original packaging to ensure safe handling. Blocks Global Pty Ltd will stop the next billing cycle once the rental hardware has been returned and assessed to be in good working order.

The customer can notify of cancellation prior to the end of the chosen subscription period (monthly or annually). What happens if I cancel my Lumin service? You may return your screen at any time and your Lumin subscription will be canceled as of the next billing period, once we receive the screen. Lumin is provided as a month-by-month agreement unless you select the Yearly Plan and pay for 12-months. We will get in touch with you during the first few weeks to make sure you’re delighted with your Lumin screen. If you wish to continue using Lumin after 30 days, your account will then start to be charged the monthly fee.

#Lumin trial trial

Your 30-day trial begins as soon as Lumin goes online from your side. Outside of Australia, we will provide you with a quote for shipping. No, we offer free shipping on all Lumin screens within Australia. You can add additional features anytime using the prices shown in the table above, or you can select one of the other price plans with more inclusions. You will also need a Lumin screen, which you can either rent month-to-month (with no lock-in contract), or purchase outright.

#Lumin trial software

The Lumin software starts at $9 per month for our Bronze package. SIM card for internet data (if you don't have reliable WiFi) Personal phone number allowing inbound and outbound national calls from Lumin

Personal calendar with reminders that can be managed by supporters Unlimited free calls between Lumin and the supporters app, anywhere in the world

#Lumin trial professional

Professional emergency support (24/7 qualified call centre, activated on-screen or via pendant)ĭuress pendant (wearable duress emergency button) Number of supporters (family and friends using the Supporters App)